Real Estate
Every buyer enquiry answered. Every viewing booked.
Agents that pick up property enquiries on calls, WhatsApp and your website, qualify buyers, share availability and payment plans from your material, book site visits and viewings, and follow up afterwards — under your brand.
Layla
Sales Assistant · Marina Crest Properties (example)
Type a message…
- 24/7
- Answers day and night
- 11
- Languages
- Calls · WA · Web
- Channels it answers on
- Handover
- Flags your staff when needed
What the agent does
The jobs your customers call about.
- 01
Enquiry qualification
Asks about budget, location, unit type, timeline and financing, and records the answers for your sales team.
- 02
Availability & payment plans
Answers from your brochures, price lists and payment plans — or from your inventory system through an HTTP tool.
- 03
Site visits & viewings
Offers the slots you make available and confirms the visit with the buyer.
- 04
Viewing reminders
Reminds buyers the day before and on the day by WhatsApp, SMS or a call, with the location.
- 05
Post-viewing follow-up
Checks in after a viewing, answers the questions that come up, and flags serious buyers to your team.
- 06
Document checklist
Tells buyers which documents they will need for booking and registration, from the checklist you provide.
Common questions
Where do availability and prices come from?
From what you give it: upload brochures, price lists and payment plans to its knowledge base, or connect your inventory system through a custom HTTP tool so it reads live availability.
Can it put viewings into our system?
It collects the buyer's details and preferred slot and confirms against the slots you've made available. To write the booking into your own CRM or calendar, connect it with a webhook or HTTP tool, or use the native Synviora CRM connector.
Does it speak Arabic?
On Basic, 11 Indian languages: English, Hindi, Tamil, Telugu, Kannada, Malayalam, Marathi, Gujarati, Bengali, Punjabi and Odia, with a voice you choose for each. On Premium, 97 languages including Arabic, detected automatically.
How do hot leads reach our sales team?
The agent flags the conversation for your team and alerts them by WhatsApp, SMS or webhook with the transcript, so nobody has to ask the customer to repeat themselves. Your team can reply from the inbox, and on a phone call the agent can transfer the caller to a staff member with a short summary.
Can we call our existing leads about a new launch?
Yes. Outbound calling, WhatsApp and email campaigns run from the same agent. Calling campaigns respect the calling hours you set and your do-not-contact list.
How is buyer data handled?
Conversations are encrypted in transit and at rest, and each workspace's data is isolated. The platform is hosted in India (Google Cloud, Mumbai), but AI inference by Google Gemini may process conversation content outside India. You can turn on PII masking so card, Aadhaar and PAN numbers are masked in chat transcripts, and set how long conversations are kept.
Tell Riya about your business.
She'll set up the rest.
30 minutes of calling included · no card needed for the trial