AI voice agent for Indian businesses
Never miss acustomer call.In Tamil, Hindi,English and more.
Riya answers and makes your business calls, books appointments, sends WhatsApp payment links and hands over to your staff when it matters.
From ₹999/month · your own number · priced on your calls
7-day free trial · 30 minutes · no card
An animation: a business owner tells Riya what their business does, Riya lays out the agent she will build for them, connects it to phone, WhatsApp, web chat and Instagram, and the agent answers a call.
Illustration of the setup flow. Businesses and conversations shown are examples.
- 97languages on Premium
- Riya detects the caller's language from their first words and answers in it.
- 11Indian languages on Basic
- Hindi, English, Tamil, Telugu, Kannada, Malayalam, Marathi, Gujarati, Bengali, Punjabi and Odia.
- ₹999a month to start, on Basic
- Plus your calls. Tell us how many you take and we work out one monthly price, before GST.
- 24/7on your own number
- Calls come in on a number you rent on your own Plivo account, day and night.
Built for your industry
The calls you miss, answered.
Clinics
The phone rings during consultations and patients hang up.
Books, moves and cancels appointments, answers timings and fees, sends a WhatsApp payment link and puts urgent calls through to the front desk.
HealthcareReal estate
Leads from ads come in at night and go cold by morning.
Calls new leads back, asks budget, location and timeline, books site visits and hands hot leads to your sales team.
Real estateCoaching & schools
Admission season floods the office with the same questions.
Answers fees, batches and timings in the parent's language, books counselling visits and reminds families about dues.
EducationRetail & showrooms
Price and stock calls ring while staff are with walk-in customers.
Answers price, stock and offer questions, books visits and test drives, and sends a WhatsApp link for advance payments.
Try the live demo
Also set up for photography studios, banking & finance, insurance and e-commerce.
What Riya does
A receptionist who never takes a break.
Every feature is on both plans. The plan decides the voices and languages, not what Riya can do.
Answers every call
Day and night, on your own number, including Sundays and holidays.
Makes calls too
Reminders, follow-ups and call-backs to new leads, between 9 am and 9 pm.
Books appointments
Checks free slots, then books, moves or cancels the appointment.
Takes payments safely
Sends a WhatsApp payment link. It never asks for card or UPI details.
Transfers to your staff
Rings your team, briefs them on the call, then puts the caller through.
Records with consent
Asks before recording. Every call is saved with its transcript.
Knows your business
Answers from your FAQs, price lists, PDFs and web pages, not guesswork.
Works with your tools
Analytics, a built-in CRM, webhooks and integrations. Also answers on WhatsApp and web chat.
How it works
Live in three steps, no code.
You explain your business the way you would brief a new receptionist. Riya does the configuring, and you stay in charge of every detail.
- 01Connect your number
- 02Tell Riya your business
- 03Go live
- 01
Connect your number
Rent a number on your own Plivo account, or use one you already have there. Riya points it at your agent.
- 02
Tell Riya your business
Add your FAQs, timings, prices and the staff calls should go to. Pick a voice for each language.
- 03
Go live
Test it by calling it yourself, then switch it on. Every call shows up in your dashboard with its transcript.
Live demo
Don't take our word for it. Talk to one.
Pick an industry, a use case and the language to open in, then tap the button and speak. No sign-up needed.
Pricing
Two plans. One monthly price, worked out from your calls.
97 languages on Premium · 11 Indian languages on Basic. Prices before 18% GST; phone numbers and telephony are billed by Plivo on your own Plivo account.
Choose your plan
Both plans include everything else on this page — only the voices, languages and the price of your calls differ.
What should Riya do?
Pick what you need — you pay only for that.
Your team
How much of Riya you run.
AI agents
1 included · ₹799/mo each after that
Voice calls
Tell us about a normal day — we work out the talk time.
Basic plan. Covers about 2,275 call minutes a month.
Total per year
incl. GST · ≈ ₹7,601/month
Phone numbers, call charges and WhatsApp message charges are billed by Plivo directly to your own Plivo account.
You save about ₹2,827 a year, and get one free application worth ₹30,000 or 3 months of digital marketing.
How it's worked out
At 100 calls a day over 26 days we plan for about 910 answered calls and 2,275 minutes of talk time a month.
Nobody knows in advance how many people pick up, so we plan on 35 in 100 answering, which is deliberately cautious. Only minutes actually spoken use your plan; ringing, busy and unanswered numbers cost nothing, and you can top up any month you go further.
- Basic voice assistant: platform, AI and support₹999
- Calls: about 2,275 minutes a month₹6,802
What this replaces
Dialling 100 numbers a day is about what 2 telecallers can get through.
- 2 telecallers
- ₹42,000/mo
- Riya, same month
- ₹8,969/mo
- Riya is cheaper by
- ₹33,031/mo
Cost is not the whole of it either way. A human team takes leave, leaves for a better offer and has to be trained again each time; Riya answers the fifth call and the five-hundredth the same way, at 9pm and on a Sunday. It is not a replacement for your team — most people keep both, and hand Riya the calls nobody has time to make.
Assumptions: ₹18,000 a month all-in for a fresher-to-mid telecaller (published ranges run ₹10,000–₹22,000 fixed, plus incentives) and about ₹3,000 for phone, desk and software per seat; 50 dials a day over 26 working days, which is where published benchmarks put an agent once ringing, no-answers and note-taking are counted; a supervisor at ₹30,000 past 4 telecallers. Riya's figure is the price above, including GST, per month; Plivo's call charges on your own account are not in it.
Basic plan. Covers about 2,275 call minutes a month.
Total per year
incl. GST · ≈ ₹7,601/month
Phone numbers, call charges and WhatsApp message charges are billed by Plivo directly to your own Plivo account.
You save about ₹2,827 a year, and get one free application worth ₹30,000 or 3 months of digital marketing.
How it's worked out
At 100 calls a day over 26 days we plan for about 910 answered calls and 2,275 minutes of talk time a month.
Nobody knows in advance how many people pick up, so we plan on 35 in 100 answering, which is deliberately cautious. Only minutes actually spoken use your plan; ringing, busy and unanswered numbers cost nothing, and you can top up any month you go further.
- Basic voice assistant: platform, AI and support₹999
- Calls: about 2,275 minutes a month₹6,802
What this replaces
Dialling 100 numbers a day is about what 2 telecallers can get through.
- 2 telecallers
- ₹42,000/mo
- Riya, same month
- ₹8,969/mo
- Riya is cheaper by
- ₹33,031/mo
Cost is not the whole of it either way. A human team takes leave, leaves for a better offer and has to be trained again each time; Riya answers the fifth call and the five-hundredth the same way, at 9pm and on a Sunday. It is not a replacement for your team — most people keep both, and hand Riya the calls nobody has time to make.
Assumptions: ₹18,000 a month all-in for a fresher-to-mid telecaller (published ranges run ₹10,000–₹22,000 fixed, plus incentives) and about ₹3,000 for phone, desk and software per seat; 50 dials a day over 26 working days, which is where published benchmarks put an agent once ringing, no-answers and note-taking are counted; a supervisor at ₹30,000 past 4 telecallers. Riya's figure is the price above, including GST, per month; Plivo's call charges on your own account are not in it.
Basic · per year incl. GST
₹1,07,633
Basic vs Premium
Everything you need on Basic. No limits on Premium.
Basic is the full product with sensible limits. Premium adds lifelike voices, insights and white label, and lifts every limit.
| Feature | BasicThe full product, with sensible limits | PremiumPremium lifelike voices and no limits |
|---|---|---|
Every plan speaks whatever language your caller speaks. The free trial includes everything in Premium.
Compare
How Riya compares.
Against the kinds of alternatives Indian businesses usually weigh up, not against named companies.
| Riya Basic | Riya Premium | Typical Indian voice-AI platforms | Global voice-AI platforms | Traditional IVR / call centre | |
|---|---|---|---|---|---|
| How you pay | One monthly price worked out from your calls; no language surcharges | One monthly price worked out from your calls; no language surcharges | Per-minute rates, often with language or platform surcharges | Per-minute rates in dollars, plus telephony | Salaries or per-agent fees |
| Monthly fee | From ₹999, 1 agent | From ₹1,999, 1 agent | Varies; minimum commitments are common | Varies; higher tiers add a platform fee | IVR licence and staff costs |
| Indian languages | 11 Indian languages | All of them, within 97 languages | Several; varies by platform | A few; varies by platform | One recorded menu per language |
| Your own phone number | Yes, on your Plivo account | Yes, on your Plivo account | Varies | Usually, through a supported carrier | Yes |
| Setup time | Agent in minutes; number once your Plivo account is verified | Agent in minutes; number once your Plivo account is verified | Often assisted onboarding | Self-serve, usually needs a developer | Weeks: menus, recordings, hiring |
| Conversation style | Natural conversation | Natural conversation, most natural turn-taking | Natural conversation | Natural conversation | Press-1 menus, or a person |
| Available 24/7 | Yes | Yes | Yes | Yes | Menus yes; people in shift hours |
| Recording and analytics | Included | Included | Usually included | Usually, through an API | Separate systems |
| Language surcharges | None | None | Common | Varies | Staff for each language |
Trust & compliance
Built for Indian calling rules.
Details in our privacy policy and data processing agreement.
Says it is automated
Callers are told they are speaking to an automated assistant.
Spoken recording consent
Riya asks before recording. A recording plays back only when the caller's consent is on record.
TRAI-aligned outbound
Calls go out only between 9 am and 9 pm. Outbound waits for your A2P declaration, and promotional campaigns for your DND-scrubbed, 140-series setup.
DPDP-aligned data handling
Consent is logged, you choose how long conversations are kept, and we delete data on request.
Hosted in India
The platform runs in India (Mumbai). AI processing may happen outside India; the privacy policy says where.
Not used to train shared models
Your conversations and documents are never used to train shared or public AI models.
GST invoices
Prices in INR. A GST invoice is emailed after every payment.
FAQ
Questions people ask us.
How much does Riya cost?
Basic starts at ₹999 a month and Premium at ₹1,999 a month, plus your calls. You tell us how many calls you take or make a day, how long they last and how many days a month, and we work out one monthly price; the same calls cost much less on Basic. Both include one agent and exclude 18% GST. Phone numbers and telephony are billed by Plivo directly on your own Plivo account. There is a 7-day free trial with 30 minutes of calling and no card.
What is the difference between Basic and Premium?
Basic uses our cost-efficient engine with Basic voices in 11 Indian languages. Premium uses our real-time engine with Premium voices plus every Basic voice, 97 languages with automatic detection, hears the caller's tone of voice and has the most natural turn-taking. Both have every call feature: booking, payment links, transfers, recording, analytics and integrations.
Which languages does it speak?
Basic speaks 11 Indian languages: Hindi, English, Tamil, Telugu, Kannada, Malayalam, Marathi, Gujarati, Bengali, Punjabi, Odia. Premium speaks 97 languages, including all of those, and detects the caller's language automatically. On both plans you choose a voice for each language.
Is an AI calling assistant legal in India?
Yes, used the way TRAI's rules require. Riya says up front that the call is automated, calls only between 9 am and 9 pm, and will not dial out until you have declared automated (A2P) calling and your calling numbers to your operator. Promotional calls must go from a 140-series number to a list scrubbed against the Do Not Call registry; Riya waits for you to confirm that before a promotional campaign runs.
Does it ask before recording calls?
Yes. Riya asks for the caller's consent before recording, and a recording can only be played back when that consent is on record. You can change the wording of the consent line.
Can I use my own phone number?
Yes. Riya works with numbers on your own Plivo account, so the number stays yours. Plivo bills you directly for the number and call charges, at their rates.
Where is my data stored?
The platform is hosted in India (Mumbai). Conversation content may be processed outside India by our AI provider to generate replies, as our privacy policy explains. Data is encrypted in transit and at rest, never used to train shared AI models, and deleted on request.
How long does setup take?
The agent itself takes minutes: add your FAQs, timings and staff numbers and test it. Connecting a phone number depends on your Plivo account; Indian numbers need Plivo's verification first.
Can a caller speak to a person?
Yes. Riya rings the staff numbers you choose, tells your colleague what the call is about, and puts the caller through. If nobody picks up, it apologises, promises a call back and alerts your team with the transcript.
Can I cancel any time?
Yes. Cancel from Settings → Billing whenever you like. Monthly plans stop at the end of the month; quarterly and yearly plans run to the end of the period you paid for.
Start today
Your next call could be answered
by Riya.
7-day trial with 30 minutes of calling · no card needed for the trial · paid plans cancel any time